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Should I contact the insurance company if the accident is my fault or not?


Yes. It is always wise to contact your insurance company no matter who is at fault. They are there to help you and advise you as to the right course of action whatever the situation.


Should I let them tow my vehicle from the accident scene?


Yes. But try to arrange a verbal release of the vehicle the next day. That way you will not have to physically go to the towing company location to make arrangements to have your vehicle delivered to us.


What should I do if I have an accident?

  • Don't leave the scene

  • Notify the police immediately.

  • Exchange information with the other driver. Write down names, addresses, telephone numbers, drivers licence numbers, of persons involved and of witnesses. Also, write down the year, make and model as well as the license plate number and state of each vehicle involved.

  • Get the name of the other drivers insurance company or agent.

  • Do not admit fault. Do not discuss the accident with anyone except the police or your insurance company.

  • Notify your insurance agent promptly.


Do I get a rental car?

Contact your insurance company to see if you have rental car coverage. ( If the accident is not your fault, the other parties insurance company is responsible.) It may be a good idea to discuss this rental insurance with your insurance company. This simple solution can save you a lot of headaches later. For as little as $10 a year, a rental car provision can be added to your auto policy which will guarantee that you'll have transportation for the duration of your repair and help keep the cost of doing business reasonable for all parties. 


If I get in an accident, can I get a rental car right away?

If your vehicle is driveable and street legal, most insurance companies request that you drive the vehicle until we notify you that the parts for your car have arrived and we schedule a time for your vehicle to be repaired.


After my vehicle is repaired am I responsible for the bill?

Yes. You are responsible for your original insurance check and deductible if it applies. Supplements are normally prearranged to be paid directly to our shop with directive of pay.


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